Terms and Conditions
Last Updated: September 5, 2025
Welcome to TicketsGala (“we,” “our,” “us”). By accessing or using our website and ticketing services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing our website or purchasing tickets through TicketsGala, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our site and services.
2. Services Provided
TicketsGala provides online ticket booking services, which may include but are not limited to:
- Event ticket sales and reservations
- E-ticket delivery and order confirmation
- Event updates and notifications
- Customer support for ticket-related inquiries
The scope of services will depend on the event and ticket type you select.
3. Use of Our Website
You agree to use our website only for lawful purposes.
- You must not attempt to disrupt, harm, or misuse the site, servers, or services.
- You are responsible for maintaining the confidentiality of your account information.
- Unauthorized resale, duplication, or fraudulent use of tickets is strictly prohibited.
4. Payments & Billing
- All ticket purchases must be paid in full at the time of checkout.
- Payments are processed securely via our trusted payment partners.
- Service fees, if applicable, are non-refundable.
- Failure to complete payment may result in order cancellation.
5. Event & Ticket Policies
- All tickets are subject to the rules and regulations of the event organizer and venue.
- TicketsGala is not responsible for event cancellations, rescheduling, or changes made by organizers.
- Refunds or exchanges are only available as outlined in our Refund & Cancellation Policy.
6. Intellectual Property
All content, branding, and materials on TicketsGala (including logos, text, images, and designs) remain our intellectual property unless explicitly stated otherwise.
You may not copy, distribute, or reproduce our materials without prior written permission.
7. Limitation of Liability
TicketsGala is not liable for any:
- Loss of profits, revenue, or business opportunities.
- Damages caused by event cancellations or changes made by organizers.
- Issues arising from third-party services, payment processors, or venues.
8. Termination
We reserve the right to suspend or terminate your access to TicketsGala if you violate these Terms.
9. Third-Party Links & Tools
Our website may contain links to third-party sites (e.g., payment processors, event organizers). We are not responsible for their content, practices, or policies.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Morocco (or the applicable country of operation if TicketsGala expands internationally).
11. Changes to Terms
We may update these Terms from time to time. Any updates will be effective immediately upon posting on this page with a new “Last Updated” date.
12. Contact Us
If you have any questions regarding these Terms, please contact us:
📧 Email: contact@ticketsomega.com
🌐 Website: ticketsomega.com